Vision Statement
- Secure, safe and sustainable housing to the Jewish and other local communities in North Leeds.
- Properties that are affordable and accessible to people with disabilities, on low or fixed incomes, the young and old, families, single persons and people who have special needs.
- Confidential, equal and fair treatment to current and prospective service users.
- Housing, care and support services within the principles of Supporting People, Best Value and Care in the Community.
- Support for the active involvement and participation of tenants, residents and shared owner representatives in the Association's management and decision-making processes.
- Open and meaningful consultation with stakeholders on all matters relating to significant changes such as refurbishment, re-development and proposed new developments.
- Ways of seeking 'customer' opinions through various means, including satisfaction and aspiration surveys.
- Appropriate mechanisms for effective working with the LjHA Tenants Association, the Queenshill Tenants Association, the Queenshill Synagogue and other stakeholders.
- A robust framework for undertaking and delivering continuous improvement.
For further information please feel free to contact us
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