We are now working through a back log of non-essential repairs, if you have already informed us of a non-emergency repair then will be arranging for our contractors to attend over the next few weeks. Please be rest assured that we have put adequate safety measures in place to protect you and the contractor whilst working in your home. All operatives will wear the relevant PPE (Personal Protective Equipment) and will show identification before entering your home. Should you require a new repair to your home then please contact us via phone or via email at firstname.lastname@example.org
It is also worth noting that we will be asking you a series of Covid-19 related questions before proceeding with your repair request and if you are showing any signs of Covid-19 or are self-isolating then we will not visit to carry out any non-essential repairs. We will however record the request on our database so that we can later agree a suitable date to return when it is safe to do so.
If you have any concerns about how we will carry out repairs within your home then please do let us know on 0113 3207777, option 1
Leeds Jewish Housing Association employs in-house trades staff to complete a variety of repair jobs. However we still also rely on specialised contractors as well. Sometimes we may ask these contractors to deal with you directly and book in appointments. All our external contractors have ID to represent themselves.