We are a relatively small staff team of just over 25 staff members that keep our organisation running. We operate in four main departments:

Chief Executive Mark works closely with the Directors and Staff to make sure each department is clear on its priorities and is retaining a high quality of service. Craig is our Operations Director, overseeing Sheltered Housing, Housing Services and Property Services. Harj oversees the Finance Team.

Sheltered Housing

Housing Support Workers are managed by our Sheltered Housing Manager, Karen. The team provide a 24/7 support service for 250+ Sheltered Housing tenants.

Housing Services

Housing Services are managed by our Housing Manager, Liz Miller. Her team consists of Omar, our Housing Officer, Harry, our  Income Recovery Officer, and Simon, who co-ordinates resident engagement, working across sheltered and non-sheltered.


Property Services are managed by Faruq. His team of Alan, Malik, Claire, Donna, Tim and Mark make sure all repairs and improvement works are carried out on time, to a high quality and to regulatory standards.


Harjinder is the Finance and Resources Director who manages the back office team of Annabel and Angela, supporting the business.

Kerry is our HR and Resources Manager.

Susan Portland is PA to the Executive Management Team, and supports Liz Miller in managing housing applications.

Staff Teams

Who’s who in LJHA?

We have created a handy guide to who is who and what department they work in, it features all office staff as well as some Housing Support Workers and in-house operatives. Please note due to data protection regulations, not all LJHA staff are displayed on the website. Please also note that not all staff have consented to the publication of their photographs on the website.

A staff structure chart is shown below. You can also view it here.

If you need to get in touch with any specific member of staff, please e-mail info@ljha.co.uk or call the switchboard number on 0113 320 7777 and request to speak with them.

If you need to get in touch with the Repairs Co-ordinator or to discuss any repairs related issues with the operations team, please call 0113 320 7770 or go to the ‘Reporting Repairs’ page here.

We take the safety and security of our staff very seriously and will not hesitate to take legal action on anybody that demonstrates physical or verbal abuse towards our staff.