On this page, you can find details of any consultations or surveys we have been carrying out.
Information relating to our periodical gardening surveys can be found our separate page at https://www.ljha.co.uk/my-home/gardening-information/.
You can also tell us your ideas and suggestions at https://www.ljha.co.uk/engage/yousaidwedid/.
Information relating to potential plans to carry out a second phase of redevelopment at the ‘island site’ between Queenshill Avenue and one side of Queenshill Drive can be found at https://www.ljha.co.uk/news/ljha-queenshill-developmentphase2/.
Repairs Satisfaction Survey
If you have logged a repair with us, you should have received a Repairs Satisfaction Survey so that you can let us know what we did well, and how we can improve.
If you are a sheltered resident, or have told us that you do not want to receive an electronic copy, you should have received a paper copy. Otherwise, you should have received an invitation to complete an online survey via this link.
Resident Information Update
We want to make sure that we have up-to-date information for all of our residents. This helps us to make sure that we can contact you in different ways. It will also help us to think about things we can do to help different groups of residents.
Please complete a short form to allow us to update the information which we hold about you and/or your partner/spouse. You can find this at https://forms.office.com/r/A27RCUGG3N.
Tenancy Satisfaction Surveys
LJHA have 3 satisfaction surveys relating to our tenancies. These focus on:
Moving into your new property
Moving out of your property
To tell us how well we have managed the process of moving into your new home, you can complete the survey at https://forms.office.com/r/UewRH9QNL4.
To tell us how well Debby, our Tenancy Support Worker, has supported us, you can complete the survey at https://forms.office.com/r/V5PaifCTaf.
To tell us about your experiences when you have told us that you would like to leave your home, you can complete the survey at https://forms.office.com/r/upG2CQ8UDe.